Privacy Policy

Privacy Policy

Privacy Policy

Last Modified: 05/01/2024


Privacy Notice


Welcome to wizi.ai! This Privacy Notice outlines how wizi.ai ("wizi.ai", "Wizi", "Company", "we", "us", or "our") collects, utilizes, discloses, and processes personal information (as defined below) concerning our users. This notice applies to our websites accessible via app.wizi.ai, the Webapp, the chatbot function, and associated content, platforms, services, products, integrations, and functionalities offered through our services (collectively, the "Services"). Please note that this notice does not pertain to our privacy practices concerning wizi.ai job applicants, employees, and other personnel.


wizi.ai serves as the controller of the personal information we gather about you regarding your utilization of the Services. As the controller, we determine and bear responsibility for how your personal information is utilized.


What is Personal Information?


When we use the term “personal information” in this Privacy Notice, we mean any data or information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes “personal data”, “personal information,” or “personally identifiable information.”


Our Collection and Use of Personal Information


We collect personal information in a variety of ways. For example, you may provide us your personal information when you register for an account or contact us.

We may link or combine your activities and information collected from you on our websites and chatbot integrations with information we collect automatically.

  1. Personal Information Collected from You

At wizi.ai, we collect various categories of personal information submitted by individuals through our Services:


1. Contact Information: This may include your first and last name, business email address, business postal address, employer, job title, area of responsibility, company name, phone number, country or region, and communication preferences. We utilize this information to fulfill your requests or transactions, communicate directly with you, enhance the services provided to our users, and manage and expand our organization.


2. Account Information: This comprises your business email address, user ID, and password. We use this data to grant access to our Webapp, administer your account, provide you with relevant services and information, offer customer support, diagnose or resolve technology issues, and uphold the safety, security, and integrity of our assets, services, and business.


3. Payment Information: If you subscribe to one of our Services requiring payment, we collect the pertinent payment-related information. It's important to note that we employ a third-party payment processor, Stripe, to handle credit card transactions. Consequently, we do not retain any personally identifiable financial data, such as credit card numbers. All such information is directly provided by you to our third-party processor. The handling of your personal information by the payment processor is governed by their privacy policy. You can review Stripe's privacy policy here.


4. Inquiry and Communications Information: This encompasses details provided in custom messages sent through our online forms or email addresses, such as demo requests or testimonials. We utilize this data to investigate and respond to your inquiries, communicate with you, enhance our services, and manage and expand our organization.


5. Information Collected Through Service Use: This includes any files, documents, videos, images, data, or information you choose to upload or transmit during your interactions with us or through your use of the Services ("User Content"). It also covers information related to our chatbot interactions, including the integration channel (e.g., Slack or Discord), questions submitted, answers received, and any feedback provided. Please be aware that we, along with our third-party service providers, may monitor, record, and store User Content, including any personal information included therein. We utilize User Content to provide you with the Service, enhance and develop our offerings, and generate aggregated and detailed analytics for our customers.


6. Feedback Information: We may collect feedback and ratings you provide concerning our services or products. This information is used to communicate with you, conduct market research, inform our marketing and advertising efforts, and improve our business.


7. Business Representative Contact Information: If you are a business representative, we collect your information in connection with the performance or potential performance of an agreement with us. This may include your first name, last name, company contact details (e.g., email, phone, address), job title, and any other information pertinent to our agreement.

  1. Personal Information Automatically Collected

Similar to many digital platforms, we and our third-party partners may automatically gather certain information from or in connection with your device when you visit or interact with our Services. This data may include:


1. Log Data: This encompasses internet protocol (IP) address, operating system, device type and version, browser type and version, browser ID, the URL entered, referring page/campaign, date and time of visit, other user agent string data, the duration of your visit to our Services, and any errors encountered during the visit.


2. Analytics Data: This includes the electronic path you take to access, navigate through, and exit our Services, UTM source, as well as your usage and activity on our platform. This comprises information such as time zone, activity details (first and last active date and time), usage history (e.g., created flows, scheduled campaigns, opened emails, total log-ins), and the pages, links, objects, products, and benefits you engage with. Additionally, we may analyze interactions between you and your customers using our Services.


3. Location Data: This refers to the general geographic location that we or our third-party providers may infer from your IP address.


We and our third-party providers may utilize (i) cookies or small data files stored on an individual's computer, and (ii) related technologies like web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies (collectively referred to as "cookies") to automatically collect this personal information. This information may be used to differentiate you from other users of our Services, monitor and analyze your usage and interaction patterns, and help us and our partners determine products and services that may be of interest to you. For more details about these practices and your options concerning cookies, please refer to the "Control Over Your Information" section.

  1. Personal Information from Third Parties

In addition to collecting personal information directly from individuals, we also obtain information from third parties. This information is often combined with the data we collect either automatically or directly from individuals.


We may receive the same categories of personal information as described above from the following third-party sources:


1. Social Media: When individuals interact with our Services through various social media networks (e.g., Facebook, Google, Twitter), such as by "Liking" us on Facebook, following us, or sharing our content, we may receive certain information permitted by individuals' privacy settings with the social network. This information may include profile details, profile pictures, gender, usernames, user IDs associated with social media accounts, age ranges, languages, countries, and any other data permitted by the social network to be shared with third parties. Individuals should review and adjust their privacy settings on third-party websites and social media networks before sharing information or connecting them to other services. We utilize this information to operate, maintain, and enhance the features and functionality of our Service, as well as to improve our products.


2. Service Providers: Our service providers, who perform services solely on our behalf (e.g., marketing providers), collect personal information and often share some or all of this information with us. This information may include contact details, demographic data, payment information, information about communications and related activities, and details about orders. We use this information to administer and facilitate our services, manage orders, and conduct our marketing activities.


3. Information from Authentication Services: Certain parts of our Service may allow you to log in through third-party social networks or authentication services (e.g., Facebook, Google). These services authenticate your identity and provide you with the option to share specific personal information with us, such as your name, email address, and login date and time. The data we receive depends on the policies of the third party and your privacy settings on that platform. We use this information to grant access to our Webapp. Additionally, we may send you service-related emails or messages (e.g., account verification, purchase confirmation, customer support, changes or updates to Site features, technical and security notices).

  1. Additional Limits on Use of Your Google Information

Our Service utilizes certain Google services, such as the reCAPTCHA Enterprise API. Additionally, you can connect your Gmail account using OAuth authentication, a secure mechanism that grants wizi.ai access to your Google account data without divulging your password. However, notwithstanding anything else in this Privacy Notice, if you provide wizi.ai access to your Google data, the usage of that data by wizi.ai will be subject to the following additional restrictions:


  • Purpose of Data Usage: The Services will solely use access to read, write, modify, or control email messages, metadata, headers, and settings to facilitate a web email client. This client enables users to compose, send, read, and manage emails.

  • Data Transfer: wizi.ai will not transfer this data to third parties unless such transfer is necessary to provide and enhance the features of the Services, comply with applicable laws, or as part of a merger, acquisition, or asset sale.

  • Advertising Usage: We will not utilize or share this data for serving advertisements, including retargeting, personalized, or interest-based advertising.

  • Human Access Restriction: Human access to this data will be restricted unless:

    • We have obtained your explicit consent for specific messages.

    • It is necessary for security reasons, such as investigating a bug or abuse.

    • Compliance with applicable law requires access.

    • The data has been aggregated, anonymized, and is solely used for our internal operational purposes.

  • Adherence to Google's Limited Use Requirements: Our Service's utilization of information received from Google APIs, as well as the transfer of information to any other app, will comply with Google's Limited Use Requirements.

  1. User Control Over Permissions

We understand the importance of user control and transparency regarding permissions granted for app usage. Here are the steps users can take to manage and control these permissions:


  1. Within the App Settings: Users can navigate to the settings section within the app to review and adjust permissions granted for various features and functionalities. This may include permissions related to access to device features, location information, camera and microphone usage, and other relevant settings.

  2. Device Settings: Users can also manage app permissions through their device settings. Depending on the operating system (e.g., iOS, Android), users can access device settings to view and modify app permissions on a broader level. This allows users to control access to sensitive data and functionalities across multiple apps installed on their device.

  3. Privacy Policy Review: Users can refer to our Privacy Policy for detailed information about the types of permissions requested by the app and the reasons behind each permission. The Privacy Policy outlines our data collection practices and provides insights into how user data is used and protected.

  4. Opt-Out Options: In cases where users wish to restrict certain permissions or opt out of specific data collection activities, they can contact us directly at [insert contact email or link] to submit their requests. We will promptly address user concerns and provide assistance in managing permissions to the best of our ability.


By offering these options for user control and transparency, we aim to empower our users to make informed decisions about their privacy preferences and ensure a secure and personalized app experience.

  1. Additional Uses of Personal Information

We may utilize the personal information we collect for the following purposes:


  1. Fulfillment of Requests: To fulfill or meet the reason for which the information was provided, such as fulfilling contractual obligations, delivering requested Services, and processing transactions, including providing online product demonstrations.

  2. Organizational Management: To manage our organization and its day-to-day operations effectively.

  3. Communication: To communicate with individuals, including via email and social media channels.

  4. Surveys: To request individuals to participate in surveys about our organization, partner organizations, and Services.

  5. Marketing: For marketing purposes and to provide updates on products or services that we believe may be of interest to you. We may send marketing messages where consent has been provided, or where permitted by the soft opt-in rule.

  6. Service Administration: To administer, improve, and personalize our Services, including recognizing individuals and remembering their information for future interactions.

  7. Payment Processing: To process payments for our Services.

  8. Customer Support: To facilitate customer benefits and services, including providing customer support through our command center services.

  9. Usage Analysis: To identify and analyze how individuals use our Services.

  10. Research and Analytics: To conduct research and analytics on our customer and user base and our Services.

  11. Service Enhancement: To improve and customize our Services to meet the needs and interests of our user base and other individuals we interact with.

  12. Service Maintenance: To test, enhance, update, and monitor the Services, as well as diagnose or resolve technology issues.

  13. Security: To help maintain the safety, security, and integrity of our property, Services, technology assets, and business operations.

  14. Enforcement: To enforce our Terms of Use, resolve disputes, fulfill our obligations, enforce our rights, and protect our business interests and the rights of third parties.

  15. Fraud Prevention: To prevent, investigate, or provide notice of fraud or unlawful or criminal activity.

  16. Legal Compliance: To comply with contractual and legal obligations and requirements.

  17. Other Purposes: To fulfill any other purpose for which you provide personal information.

  18. Lawful or Consented Purposes: For any other lawful purpose or purpose to which you have provided consent.


Our Disclosure of Personal Information


We may share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties as outlined below:

  1. Your Employer/Company: If you engage with our Services through your employer or company, we may disclose your information to them, including other representatives of your employer or company.

  2. Marketing Providers: We coordinate and share personal information with our marketing providers to communicate with individuals regarding the Services we offer.

  3. Other Service Providers: In addition to the above-mentioned third parties, we engage other third-party service providers to perform business or operational services for us or on our behalf. These services include chatbot and AI functionalities, website hosting, infrastructure provisioning, IT services, analytics services, employment application-related services, payment processing services, and administrative services.

  4. Ad Networks and Advertising Partners: We collaborate with third-party ad networks and advertising partners to deliver advertising and personalized content on our Services, other websites, and across various devices. These parties may collect information directly from a browser or device through cookies or other data collection technologies to provide and inform targeted advertising and advertising-related services such as reporting, attribution, analytics, and market research.

  5. Business Partners: On occasion, we may share personal data with our business partners or allow them to collect your personal information. Our business partners use this information for their own business and commercial purposes, including sending you information about their products or services that we believe may interest you.

  6. Business Transactions or Reorganization: We may participate in or be involved with corporate business transactions such as mergers, acquisitions, joint ventures, financing, or the sale of company assets. In such instances, we may disclose personal information to a third party during negotiations or as part of such transactions. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

  7. Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement, under the following circumstances:

    • In connection with the establishment, exercise, or defense of legal claims.

    • To comply with laws or respond to lawful requests and legal processes.

    • To protect our rights and property, as well as the rights and property of others, including the enforcement of agreements and policies.

    • To detect, suppress, or prevent fraud.

    • To protect the health and safety of us and others.

    • As otherwise required by applicable law.

  8. With Your Consent or At Your Direction: We may disclose personal information about an individual to certain other third parties or publicly with their consent or at their direction. For example, with an individual’s consent or direction, we may post their testimonial on our Sites or Service-related publications.


Third-Party Data Collection and Online Advertising


We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the Sites, AdID, and other similar information. If permitted by your device settings, they may also collect location data through GPS, Wi-Fi or other methods. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.


Please see Online Ads of the Control Over Your Information section below, to learn how you can opt out of interest-based advertising.


We may engage in the following:

  • Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.

  • Third Party Partners. We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s website, “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here: https://tools.google.com/dlpage/gaoptout/.


We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.]


For more information about these practices and your choices regarding cookies, please see the Control Over Your Information section below.


You have the ability to manage your information in the following ways:


  1. Email Communications Preferences: You can opt out of receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. Please note that you may not opt out of service-related communications, such as account verification, transactional communications, changes/updates to features of the Services, technical and security notices.

  2. Modifying or Deleting Your Information: If you have any inquiries about reviewing, modifying, or deleting your information, you can directly contact us at help@wizi.ai. While we endeavor to accommodate your requests, please be aware that we may not be able to modify or delete your information in all circumstances.

  3. Cookies: For details about our and our third-party partners’ utilization of cookies and related technologies to automatically collect information, as well as any choices you may have regarding cookies, please refer to the "Personal Information Automatically Collected" section above.


Children’s Personal Information


Our Services are not directed to, and we do not intend to, or knowingly collect or solicit personal information from children under the age of 13. Individuals under the age of 16 should refrain from using our Services or providing us with any personal information, either directly or through other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request the removal of such information from our systems. Upon learning that personal information has been provided by a child under the age of 13, we will promptly delete it.


Links to Third-Party Websites or Services


Our Services may include links to third-party websites, plug-ins, and applications. This Privacy Notice does not apply to, and we are not responsible for, the personal information practices of third-party websites, online services, or other third parties unless explicitly stated otherwise. To understand the personal information practices of third parties, please refer to their respective privacy notices.


State-Specific Disclosures


Nevada: Residents of Nevada have the right, under Chapter 603A of the Nevada Revised Statutes, to opt out of future sales of certain covered information collected or to be collected about them by a website operator. While we do not currently engage in the sale of covered information, Nevada residents can submit an opt-out request by contacting us at help@wizi.ai with the subject line “Nevada Opt Out Request.”


Updates to This Privacy Notice


We may update this Privacy Notice periodically. When changes are made, we will update the date at the beginning of the Privacy Notice. In the case of material changes, we will notify individuals through prominent posting on our Services or via other appropriate communication channels. All changes will be effective from the date of publication unless otherwise specified.


Contact Us


If you have any questions or requests regarding this Privacy Notice or other privacy-related matters, please reach out to us at help@wizi.ai.

Last Modified: 05/01/2024


Privacy Notice


Welcome to wizi.ai! This Privacy Notice outlines how wizi.ai ("wizi.ai", "Wizi", "Company", "we", "us", or "our") collects, utilizes, discloses, and processes personal information (as defined below) concerning our users. This notice applies to our websites accessible via app.wizi.ai, the Webapp, the chatbot function, and associated content, platforms, services, products, integrations, and functionalities offered through our services (collectively, the "Services"). Please note that this notice does not pertain to our privacy practices concerning wizi.ai job applicants, employees, and other personnel.


wizi.ai serves as the controller of the personal information we gather about you regarding your utilization of the Services. As the controller, we determine and bear responsibility for how your personal information is utilized.


What is Personal Information?


When we use the term “personal information” in this Privacy Notice, we mean any data or information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes “personal data”, “personal information,” or “personally identifiable information.”


Our Collection and Use of Personal Information


We collect personal information in a variety of ways. For example, you may provide us your personal information when you register for an account or contact us.

We may link or combine your activities and information collected from you on our websites and chatbot integrations with information we collect automatically.

  1. Personal Information Collected from You

At wizi.ai, we collect various categories of personal information submitted by individuals through our Services:


1. Contact Information: This may include your first and last name, business email address, business postal address, employer, job title, area of responsibility, company name, phone number, country or region, and communication preferences. We utilize this information to fulfill your requests or transactions, communicate directly with you, enhance the services provided to our users, and manage and expand our organization.


2. Account Information: This comprises your business email address, user ID, and password. We use this data to grant access to our Webapp, administer your account, provide you with relevant services and information, offer customer support, diagnose or resolve technology issues, and uphold the safety, security, and integrity of our assets, services, and business.


3. Payment Information: If you subscribe to one of our Services requiring payment, we collect the pertinent payment-related information. It's important to note that we employ a third-party payment processor, Stripe, to handle credit card transactions. Consequently, we do not retain any personally identifiable financial data, such as credit card numbers. All such information is directly provided by you to our third-party processor. The handling of your personal information by the payment processor is governed by their privacy policy. You can review Stripe's privacy policy here.


4. Inquiry and Communications Information: This encompasses details provided in custom messages sent through our online forms or email addresses, such as demo requests or testimonials. We utilize this data to investigate and respond to your inquiries, communicate with you, enhance our services, and manage and expand our organization.


5. Information Collected Through Service Use: This includes any files, documents, videos, images, data, or information you choose to upload or transmit during your interactions with us or through your use of the Services ("User Content"). It also covers information related to our chatbot interactions, including the integration channel (e.g., Slack or Discord), questions submitted, answers received, and any feedback provided. Please be aware that we, along with our third-party service providers, may monitor, record, and store User Content, including any personal information included therein. We utilize User Content to provide you with the Service, enhance and develop our offerings, and generate aggregated and detailed analytics for our customers.


6. Feedback Information: We may collect feedback and ratings you provide concerning our services or products. This information is used to communicate with you, conduct market research, inform our marketing and advertising efforts, and improve our business.


7. Business Representative Contact Information: If you are a business representative, we collect your information in connection with the performance or potential performance of an agreement with us. This may include your first name, last name, company contact details (e.g., email, phone, address), job title, and any other information pertinent to our agreement.

  1. Personal Information Automatically Collected

Similar to many digital platforms, we and our third-party partners may automatically gather certain information from or in connection with your device when you visit or interact with our Services. This data may include:


1. Log Data: This encompasses internet protocol (IP) address, operating system, device type and version, browser type and version, browser ID, the URL entered, referring page/campaign, date and time of visit, other user agent string data, the duration of your visit to our Services, and any errors encountered during the visit.


2. Analytics Data: This includes the electronic path you take to access, navigate through, and exit our Services, UTM source, as well as your usage and activity on our platform. This comprises information such as time zone, activity details (first and last active date and time), usage history (e.g., created flows, scheduled campaigns, opened emails, total log-ins), and the pages, links, objects, products, and benefits you engage with. Additionally, we may analyze interactions between you and your customers using our Services.


3. Location Data: This refers to the general geographic location that we or our third-party providers may infer from your IP address.


We and our third-party providers may utilize (i) cookies or small data files stored on an individual's computer, and (ii) related technologies like web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies (collectively referred to as "cookies") to automatically collect this personal information. This information may be used to differentiate you from other users of our Services, monitor and analyze your usage and interaction patterns, and help us and our partners determine products and services that may be of interest to you. For more details about these practices and your options concerning cookies, please refer to the "Control Over Your Information" section.

  1. Personal Information from Third Parties

In addition to collecting personal information directly from individuals, we also obtain information from third parties. This information is often combined with the data we collect either automatically or directly from individuals.


We may receive the same categories of personal information as described above from the following third-party sources:


1. Social Media: When individuals interact with our Services through various social media networks (e.g., Facebook, Google, Twitter), such as by "Liking" us on Facebook, following us, or sharing our content, we may receive certain information permitted by individuals' privacy settings with the social network. This information may include profile details, profile pictures, gender, usernames, user IDs associated with social media accounts, age ranges, languages, countries, and any other data permitted by the social network to be shared with third parties. Individuals should review and adjust their privacy settings on third-party websites and social media networks before sharing information or connecting them to other services. We utilize this information to operate, maintain, and enhance the features and functionality of our Service, as well as to improve our products.


2. Service Providers: Our service providers, who perform services solely on our behalf (e.g., marketing providers), collect personal information and often share some or all of this information with us. This information may include contact details, demographic data, payment information, information about communications and related activities, and details about orders. We use this information to administer and facilitate our services, manage orders, and conduct our marketing activities.


3. Information from Authentication Services: Certain parts of our Service may allow you to log in through third-party social networks or authentication services (e.g., Facebook, Google). These services authenticate your identity and provide you with the option to share specific personal information with us, such as your name, email address, and login date and time. The data we receive depends on the policies of the third party and your privacy settings on that platform. We use this information to grant access to our Webapp. Additionally, we may send you service-related emails or messages (e.g., account verification, purchase confirmation, customer support, changes or updates to Site features, technical and security notices).

  1. Additional Limits on Use of Your Google Information

Our Service utilizes certain Google services, such as the reCAPTCHA Enterprise API. Additionally, you can connect your Gmail account using OAuth authentication, a secure mechanism that grants wizi.ai access to your Google account data without divulging your password. However, notwithstanding anything else in this Privacy Notice, if you provide wizi.ai access to your Google data, the usage of that data by wizi.ai will be subject to the following additional restrictions:


  • Purpose of Data Usage: The Services will solely use access to read, write, modify, or control email messages, metadata, headers, and settings to facilitate a web email client. This client enables users to compose, send, read, and manage emails.

  • Data Transfer: wizi.ai will not transfer this data to third parties unless such transfer is necessary to provide and enhance the features of the Services, comply with applicable laws, or as part of a merger, acquisition, or asset sale.

  • Advertising Usage: We will not utilize or share this data for serving advertisements, including retargeting, personalized, or interest-based advertising.

  • Human Access Restriction: Human access to this data will be restricted unless:

    • We have obtained your explicit consent for specific messages.

    • It is necessary for security reasons, such as investigating a bug or abuse.

    • Compliance with applicable law requires access.

    • The data has been aggregated, anonymized, and is solely used for our internal operational purposes.

  • Adherence to Google's Limited Use Requirements: Our Service's utilization of information received from Google APIs, as well as the transfer of information to any other app, will comply with Google's Limited Use Requirements.

  1. User Control Over Permissions

We understand the importance of user control and transparency regarding permissions granted for app usage. Here are the steps users can take to manage and control these permissions:


  1. Within the App Settings: Users can navigate to the settings section within the app to review and adjust permissions granted for various features and functionalities. This may include permissions related to access to device features, location information, camera and microphone usage, and other relevant settings.

  2. Device Settings: Users can also manage app permissions through their device settings. Depending on the operating system (e.g., iOS, Android), users can access device settings to view and modify app permissions on a broader level. This allows users to control access to sensitive data and functionalities across multiple apps installed on their device.

  3. Privacy Policy Review: Users can refer to our Privacy Policy for detailed information about the types of permissions requested by the app and the reasons behind each permission. The Privacy Policy outlines our data collection practices and provides insights into how user data is used and protected.

  4. Opt-Out Options: In cases where users wish to restrict certain permissions or opt out of specific data collection activities, they can contact us directly at [insert contact email or link] to submit their requests. We will promptly address user concerns and provide assistance in managing permissions to the best of our ability.


By offering these options for user control and transparency, we aim to empower our users to make informed decisions about their privacy preferences and ensure a secure and personalized app experience.

  1. Additional Uses of Personal Information

We may utilize the personal information we collect for the following purposes:


  1. Fulfillment of Requests: To fulfill or meet the reason for which the information was provided, such as fulfilling contractual obligations, delivering requested Services, and processing transactions, including providing online product demonstrations.

  2. Organizational Management: To manage our organization and its day-to-day operations effectively.

  3. Communication: To communicate with individuals, including via email and social media channels.

  4. Surveys: To request individuals to participate in surveys about our organization, partner organizations, and Services.

  5. Marketing: For marketing purposes and to provide updates on products or services that we believe may be of interest to you. We may send marketing messages where consent has been provided, or where permitted by the soft opt-in rule.

  6. Service Administration: To administer, improve, and personalize our Services, including recognizing individuals and remembering their information for future interactions.

  7. Payment Processing: To process payments for our Services.

  8. Customer Support: To facilitate customer benefits and services, including providing customer support through our command center services.

  9. Usage Analysis: To identify and analyze how individuals use our Services.

  10. Research and Analytics: To conduct research and analytics on our customer and user base and our Services.

  11. Service Enhancement: To improve and customize our Services to meet the needs and interests of our user base and other individuals we interact with.

  12. Service Maintenance: To test, enhance, update, and monitor the Services, as well as diagnose or resolve technology issues.

  13. Security: To help maintain the safety, security, and integrity of our property, Services, technology assets, and business operations.

  14. Enforcement: To enforce our Terms of Use, resolve disputes, fulfill our obligations, enforce our rights, and protect our business interests and the rights of third parties.

  15. Fraud Prevention: To prevent, investigate, or provide notice of fraud or unlawful or criminal activity.

  16. Legal Compliance: To comply with contractual and legal obligations and requirements.

  17. Other Purposes: To fulfill any other purpose for which you provide personal information.

  18. Lawful or Consented Purposes: For any other lawful purpose or purpose to which you have provided consent.


Our Disclosure of Personal Information


We may share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties as outlined below:

  1. Your Employer/Company: If you engage with our Services through your employer or company, we may disclose your information to them, including other representatives of your employer or company.

  2. Marketing Providers: We coordinate and share personal information with our marketing providers to communicate with individuals regarding the Services we offer.

  3. Other Service Providers: In addition to the above-mentioned third parties, we engage other third-party service providers to perform business or operational services for us or on our behalf. These services include chatbot and AI functionalities, website hosting, infrastructure provisioning, IT services, analytics services, employment application-related services, payment processing services, and administrative services.

  4. Ad Networks and Advertising Partners: We collaborate with third-party ad networks and advertising partners to deliver advertising and personalized content on our Services, other websites, and across various devices. These parties may collect information directly from a browser or device through cookies or other data collection technologies to provide and inform targeted advertising and advertising-related services such as reporting, attribution, analytics, and market research.

  5. Business Partners: On occasion, we may share personal data with our business partners or allow them to collect your personal information. Our business partners use this information for their own business and commercial purposes, including sending you information about their products or services that we believe may interest you.

  6. Business Transactions or Reorganization: We may participate in or be involved with corporate business transactions such as mergers, acquisitions, joint ventures, financing, or the sale of company assets. In such instances, we may disclose personal information to a third party during negotiations or as part of such transactions. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

  7. Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement, under the following circumstances:

    • In connection with the establishment, exercise, or defense of legal claims.

    • To comply with laws or respond to lawful requests and legal processes.

    • To protect our rights and property, as well as the rights and property of others, including the enforcement of agreements and policies.

    • To detect, suppress, or prevent fraud.

    • To protect the health and safety of us and others.

    • As otherwise required by applicable law.

  8. With Your Consent or At Your Direction: We may disclose personal information about an individual to certain other third parties or publicly with their consent or at their direction. For example, with an individual’s consent or direction, we may post their testimonial on our Sites or Service-related publications.


Third-Party Data Collection and Online Advertising


We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the Sites, AdID, and other similar information. If permitted by your device settings, they may also collect location data through GPS, Wi-Fi or other methods. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.


Please see Online Ads of the Control Over Your Information section below, to learn how you can opt out of interest-based advertising.


We may engage in the following:

  • Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.

  • Third Party Partners. We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s website, “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here: https://tools.google.com/dlpage/gaoptout/.


We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.]


For more information about these practices and your choices regarding cookies, please see the Control Over Your Information section below.


You have the ability to manage your information in the following ways:


  1. Email Communications Preferences: You can opt out of receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. Please note that you may not opt out of service-related communications, such as account verification, transactional communications, changes/updates to features of the Services, technical and security notices.

  2. Modifying or Deleting Your Information: If you have any inquiries about reviewing, modifying, or deleting your information, you can directly contact us at help@wizi.ai. While we endeavor to accommodate your requests, please be aware that we may not be able to modify or delete your information in all circumstances.

  3. Cookies: For details about our and our third-party partners’ utilization of cookies and related technologies to automatically collect information, as well as any choices you may have regarding cookies, please refer to the "Personal Information Automatically Collected" section above.


Children’s Personal Information


Our Services are not directed to, and we do not intend to, or knowingly collect or solicit personal information from children under the age of 13. Individuals under the age of 16 should refrain from using our Services or providing us with any personal information, either directly or through other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request the removal of such information from our systems. Upon learning that personal information has been provided by a child under the age of 13, we will promptly delete it.


Links to Third-Party Websites or Services


Our Services may include links to third-party websites, plug-ins, and applications. This Privacy Notice does not apply to, and we are not responsible for, the personal information practices of third-party websites, online services, or other third parties unless explicitly stated otherwise. To understand the personal information practices of third parties, please refer to their respective privacy notices.


State-Specific Disclosures


Nevada: Residents of Nevada have the right, under Chapter 603A of the Nevada Revised Statutes, to opt out of future sales of certain covered information collected or to be collected about them by a website operator. While we do not currently engage in the sale of covered information, Nevada residents can submit an opt-out request by contacting us at help@wizi.ai with the subject line “Nevada Opt Out Request.”


Updates to This Privacy Notice


We may update this Privacy Notice periodically. When changes are made, we will update the date at the beginning of the Privacy Notice. In the case of material changes, we will notify individuals through prominent posting on our Services or via other appropriate communication channels. All changes will be effective from the date of publication unless otherwise specified.


Contact Us


If you have any questions or requests regarding this Privacy Notice or other privacy-related matters, please reach out to us at help@wizi.ai.

Last Modified: 05/01/2024


Privacy Notice


Welcome to wizi.ai! This Privacy Notice outlines how wizi.ai ("wizi.ai", "Wizi", "Company", "we", "us", or "our") collects, utilizes, discloses, and processes personal information (as defined below) concerning our users. This notice applies to our websites accessible via app.wizi.ai, the Webapp, the chatbot function, and associated content, platforms, services, products, integrations, and functionalities offered through our services (collectively, the "Services"). Please note that this notice does not pertain to our privacy practices concerning wizi.ai job applicants, employees, and other personnel.


wizi.ai serves as the controller of the personal information we gather about you regarding your utilization of the Services. As the controller, we determine and bear responsibility for how your personal information is utilized.


What is Personal Information?


When we use the term “personal information” in this Privacy Notice, we mean any data or information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes “personal data”, “personal information,” or “personally identifiable information.”


Our Collection and Use of Personal Information


We collect personal information in a variety of ways. For example, you may provide us your personal information when you register for an account or contact us.

We may link or combine your activities and information collected from you on our websites and chatbot integrations with information we collect automatically.

  1. Personal Information Collected from You

At wizi.ai, we collect various categories of personal information submitted by individuals through our Services:


1. Contact Information: This may include your first and last name, business email address, business postal address, employer, job title, area of responsibility, company name, phone number, country or region, and communication preferences. We utilize this information to fulfill your requests or transactions, communicate directly with you, enhance the services provided to our users, and manage and expand our organization.


2. Account Information: This comprises your business email address, user ID, and password. We use this data to grant access to our Webapp, administer your account, provide you with relevant services and information, offer customer support, diagnose or resolve technology issues, and uphold the safety, security, and integrity of our assets, services, and business.


3. Payment Information: If you subscribe to one of our Services requiring payment, we collect the pertinent payment-related information. It's important to note that we employ a third-party payment processor, Stripe, to handle credit card transactions. Consequently, we do not retain any personally identifiable financial data, such as credit card numbers. All such information is directly provided by you to our third-party processor. The handling of your personal information by the payment processor is governed by their privacy policy. You can review Stripe's privacy policy here.


4. Inquiry and Communications Information: This encompasses details provided in custom messages sent through our online forms or email addresses, such as demo requests or testimonials. We utilize this data to investigate and respond to your inquiries, communicate with you, enhance our services, and manage and expand our organization.


5. Information Collected Through Service Use: This includes any files, documents, videos, images, data, or information you choose to upload or transmit during your interactions with us or through your use of the Services ("User Content"). It also covers information related to our chatbot interactions, including the integration channel (e.g., Slack or Discord), questions submitted, answers received, and any feedback provided. Please be aware that we, along with our third-party service providers, may monitor, record, and store User Content, including any personal information included therein. We utilize User Content to provide you with the Service, enhance and develop our offerings, and generate aggregated and detailed analytics for our customers.


6. Feedback Information: We may collect feedback and ratings you provide concerning our services or products. This information is used to communicate with you, conduct market research, inform our marketing and advertising efforts, and improve our business.


7. Business Representative Contact Information: If you are a business representative, we collect your information in connection with the performance or potential performance of an agreement with us. This may include your first name, last name, company contact details (e.g., email, phone, address), job title, and any other information pertinent to our agreement.

  1. Personal Information Automatically Collected

Similar to many digital platforms, we and our third-party partners may automatically gather certain information from or in connection with your device when you visit or interact with our Services. This data may include:


1. Log Data: This encompasses internet protocol (IP) address, operating system, device type and version, browser type and version, browser ID, the URL entered, referring page/campaign, date and time of visit, other user agent string data, the duration of your visit to our Services, and any errors encountered during the visit.


2. Analytics Data: This includes the electronic path you take to access, navigate through, and exit our Services, UTM source, as well as your usage and activity on our platform. This comprises information such as time zone, activity details (first and last active date and time), usage history (e.g., created flows, scheduled campaigns, opened emails, total log-ins), and the pages, links, objects, products, and benefits you engage with. Additionally, we may analyze interactions between you and your customers using our Services.


3. Location Data: This refers to the general geographic location that we or our third-party providers may infer from your IP address.


We and our third-party providers may utilize (i) cookies or small data files stored on an individual's computer, and (ii) related technologies like web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies (collectively referred to as "cookies") to automatically collect this personal information. This information may be used to differentiate you from other users of our Services, monitor and analyze your usage and interaction patterns, and help us and our partners determine products and services that may be of interest to you. For more details about these practices and your options concerning cookies, please refer to the "Control Over Your Information" section.

  1. Personal Information from Third Parties

In addition to collecting personal information directly from individuals, we also obtain information from third parties. This information is often combined with the data we collect either automatically or directly from individuals.


We may receive the same categories of personal information as described above from the following third-party sources:


1. Social Media: When individuals interact with our Services through various social media networks (e.g., Facebook, Google, Twitter), such as by "Liking" us on Facebook, following us, or sharing our content, we may receive certain information permitted by individuals' privacy settings with the social network. This information may include profile details, profile pictures, gender, usernames, user IDs associated with social media accounts, age ranges, languages, countries, and any other data permitted by the social network to be shared with third parties. Individuals should review and adjust their privacy settings on third-party websites and social media networks before sharing information or connecting them to other services. We utilize this information to operate, maintain, and enhance the features and functionality of our Service, as well as to improve our products.


2. Service Providers: Our service providers, who perform services solely on our behalf (e.g., marketing providers), collect personal information and often share some or all of this information with us. This information may include contact details, demographic data, payment information, information about communications and related activities, and details about orders. We use this information to administer and facilitate our services, manage orders, and conduct our marketing activities.


3. Information from Authentication Services: Certain parts of our Service may allow you to log in through third-party social networks or authentication services (e.g., Facebook, Google). These services authenticate your identity and provide you with the option to share specific personal information with us, such as your name, email address, and login date and time. The data we receive depends on the policies of the third party and your privacy settings on that platform. We use this information to grant access to our Webapp. Additionally, we may send you service-related emails or messages (e.g., account verification, purchase confirmation, customer support, changes or updates to Site features, technical and security notices).

  1. Additional Limits on Use of Your Google Information

Our Service utilizes certain Google services, such as the reCAPTCHA Enterprise API. Additionally, you can connect your Gmail account using OAuth authentication, a secure mechanism that grants wizi.ai access to your Google account data without divulging your password. However, notwithstanding anything else in this Privacy Notice, if you provide wizi.ai access to your Google data, the usage of that data by wizi.ai will be subject to the following additional restrictions:


  • Purpose of Data Usage: The Services will solely use access to read, write, modify, or control email messages, metadata, headers, and settings to facilitate a web email client. This client enables users to compose, send, read, and manage emails.

  • Data Transfer: wizi.ai will not transfer this data to third parties unless such transfer is necessary to provide and enhance the features of the Services, comply with applicable laws, or as part of a merger, acquisition, or asset sale.

  • Advertising Usage: We will not utilize or share this data for serving advertisements, including retargeting, personalized, or interest-based advertising.

  • Human Access Restriction: Human access to this data will be restricted unless:

    • We have obtained your explicit consent for specific messages.

    • It is necessary for security reasons, such as investigating a bug or abuse.

    • Compliance with applicable law requires access.

    • The data has been aggregated, anonymized, and is solely used for our internal operational purposes.

  • Adherence to Google's Limited Use Requirements: Our Service's utilization of information received from Google APIs, as well as the transfer of information to any other app, will comply with Google's Limited Use Requirements.

  1. User Control Over Permissions

We understand the importance of user control and transparency regarding permissions granted for app usage. Here are the steps users can take to manage and control these permissions:


  1. Within the App Settings: Users can navigate to the settings section within the app to review and adjust permissions granted for various features and functionalities. This may include permissions related to access to device features, location information, camera and microphone usage, and other relevant settings.

  2. Device Settings: Users can also manage app permissions through their device settings. Depending on the operating system (e.g., iOS, Android), users can access device settings to view and modify app permissions on a broader level. This allows users to control access to sensitive data and functionalities across multiple apps installed on their device.

  3. Privacy Policy Review: Users can refer to our Privacy Policy for detailed information about the types of permissions requested by the app and the reasons behind each permission. The Privacy Policy outlines our data collection practices and provides insights into how user data is used and protected.

  4. Opt-Out Options: In cases where users wish to restrict certain permissions or opt out of specific data collection activities, they can contact us directly at [insert contact email or link] to submit their requests. We will promptly address user concerns and provide assistance in managing permissions to the best of our ability.


By offering these options for user control and transparency, we aim to empower our users to make informed decisions about their privacy preferences and ensure a secure and personalized app experience.

  1. Additional Uses of Personal Information

We may utilize the personal information we collect for the following purposes:


  1. Fulfillment of Requests: To fulfill or meet the reason for which the information was provided, such as fulfilling contractual obligations, delivering requested Services, and processing transactions, including providing online product demonstrations.

  2. Organizational Management: To manage our organization and its day-to-day operations effectively.

  3. Communication: To communicate with individuals, including via email and social media channels.

  4. Surveys: To request individuals to participate in surveys about our organization, partner organizations, and Services.

  5. Marketing: For marketing purposes and to provide updates on products or services that we believe may be of interest to you. We may send marketing messages where consent has been provided, or where permitted by the soft opt-in rule.

  6. Service Administration: To administer, improve, and personalize our Services, including recognizing individuals and remembering their information for future interactions.

  7. Payment Processing: To process payments for our Services.

  8. Customer Support: To facilitate customer benefits and services, including providing customer support through our command center services.

  9. Usage Analysis: To identify and analyze how individuals use our Services.

  10. Research and Analytics: To conduct research and analytics on our customer and user base and our Services.

  11. Service Enhancement: To improve and customize our Services to meet the needs and interests of our user base and other individuals we interact with.

  12. Service Maintenance: To test, enhance, update, and monitor the Services, as well as diagnose or resolve technology issues.

  13. Security: To help maintain the safety, security, and integrity of our property, Services, technology assets, and business operations.

  14. Enforcement: To enforce our Terms of Use, resolve disputes, fulfill our obligations, enforce our rights, and protect our business interests and the rights of third parties.

  15. Fraud Prevention: To prevent, investigate, or provide notice of fraud or unlawful or criminal activity.

  16. Legal Compliance: To comply with contractual and legal obligations and requirements.

  17. Other Purposes: To fulfill any other purpose for which you provide personal information.

  18. Lawful or Consented Purposes: For any other lawful purpose or purpose to which you have provided consent.


Our Disclosure of Personal Information


We may share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties as outlined below:

  1. Your Employer/Company: If you engage with our Services through your employer or company, we may disclose your information to them, including other representatives of your employer or company.

  2. Marketing Providers: We coordinate and share personal information with our marketing providers to communicate with individuals regarding the Services we offer.

  3. Other Service Providers: In addition to the above-mentioned third parties, we engage other third-party service providers to perform business or operational services for us or on our behalf. These services include chatbot and AI functionalities, website hosting, infrastructure provisioning, IT services, analytics services, employment application-related services, payment processing services, and administrative services.

  4. Ad Networks and Advertising Partners: We collaborate with third-party ad networks and advertising partners to deliver advertising and personalized content on our Services, other websites, and across various devices. These parties may collect information directly from a browser or device through cookies or other data collection technologies to provide and inform targeted advertising and advertising-related services such as reporting, attribution, analytics, and market research.

  5. Business Partners: On occasion, we may share personal data with our business partners or allow them to collect your personal information. Our business partners use this information for their own business and commercial purposes, including sending you information about their products or services that we believe may interest you.

  6. Business Transactions or Reorganization: We may participate in or be involved with corporate business transactions such as mergers, acquisitions, joint ventures, financing, or the sale of company assets. In such instances, we may disclose personal information to a third party during negotiations or as part of such transactions. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

  7. Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement, under the following circumstances:

    • In connection with the establishment, exercise, or defense of legal claims.

    • To comply with laws or respond to lawful requests and legal processes.

    • To protect our rights and property, as well as the rights and property of others, including the enforcement of agreements and policies.

    • To detect, suppress, or prevent fraud.

    • To protect the health and safety of us and others.

    • As otherwise required by applicable law.

  8. With Your Consent or At Your Direction: We may disclose personal information about an individual to certain other third parties or publicly with their consent or at their direction. For example, with an individual’s consent or direction, we may post their testimonial on our Sites or Service-related publications.


Third-Party Data Collection and Online Advertising


We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the Sites, AdID, and other similar information. If permitted by your device settings, they may also collect location data through GPS, Wi-Fi or other methods. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.


Please see Online Ads of the Control Over Your Information section below, to learn how you can opt out of interest-based advertising.


We may engage in the following:

  • Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.

  • Third Party Partners. We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s website, “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here: https://tools.google.com/dlpage/gaoptout/.


We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.]


For more information about these practices and your choices regarding cookies, please see the Control Over Your Information section below.


You have the ability to manage your information in the following ways:


  1. Email Communications Preferences: You can opt out of receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. Please note that you may not opt out of service-related communications, such as account verification, transactional communications, changes/updates to features of the Services, technical and security notices.

  2. Modifying or Deleting Your Information: If you have any inquiries about reviewing, modifying, or deleting your information, you can directly contact us at help@wizi.ai. While we endeavor to accommodate your requests, please be aware that we may not be able to modify or delete your information in all circumstances.

  3. Cookies: For details about our and our third-party partners’ utilization of cookies and related technologies to automatically collect information, as well as any choices you may have regarding cookies, please refer to the "Personal Information Automatically Collected" section above.


Children’s Personal Information


Our Services are not directed to, and we do not intend to, or knowingly collect or solicit personal information from children under the age of 13. Individuals under the age of 16 should refrain from using our Services or providing us with any personal information, either directly or through other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request the removal of such information from our systems. Upon learning that personal information has been provided by a child under the age of 13, we will promptly delete it.


Links to Third-Party Websites or Services


Our Services may include links to third-party websites, plug-ins, and applications. This Privacy Notice does not apply to, and we are not responsible for, the personal information practices of third-party websites, online services, or other third parties unless explicitly stated otherwise. To understand the personal information practices of third parties, please refer to their respective privacy notices.


State-Specific Disclosures


Nevada: Residents of Nevada have the right, under Chapter 603A of the Nevada Revised Statutes, to opt out of future sales of certain covered information collected or to be collected about them by a website operator. While we do not currently engage in the sale of covered information, Nevada residents can submit an opt-out request by contacting us at help@wizi.ai with the subject line “Nevada Opt Out Request.”


Updates to This Privacy Notice


We may update this Privacy Notice periodically. When changes are made, we will update the date at the beginning of the Privacy Notice. In the case of material changes, we will notify individuals through prominent posting on our Services or via other appropriate communication channels. All changes will be effective from the date of publication unless otherwise specified.


Contact Us


If you have any questions or requests regarding this Privacy Notice or other privacy-related matters, please reach out to us at help@wizi.ai.